SHIPPING POLICY

Nationwide 

Glow Skin Plug ships products across Nigeria and internationally using trusted courier partners.
Please review the information below to understand how we process and deliver your orders.

 Order Processing

All orders are processed within 24 hours on business days (Monday–Friday).
Orders placed on weekends or public holidays will be processed the next business day.

Delivery Timeline

Nigeria
• Lagos: 1–3 business days
• Other States: 3–5 business days

International Shipping

• 5–14 business days (depending on destination and customs clearance)

Delivery times may be affected by logistics delays, weather conditions, or public holidays.

 Shipping Fees

Shipping fees vary based on your location and will be displayed at checkout before payment.
International rates depend on weight, destination, and courier service.

 Order Tracking

Once your order is shipped, you will receive a:
• WhatsApp message,
• SMS, or
• Email

with tracking details (where available).
Tracking updates depends on the courier’s system.

 Incorrect or Incomplete Addresses

Glow Skin Plug is not responsible for delivery issues caused by incorrect, incomplete, or outdated addresses provided by the customer.
Please double-check your details before checking out.

 Lost, Delayed, or Damaged Packages

If your package is:
• Delayed
• Lost
• Marked as delivered but you did not receive it
• Damaged on arrival

Contact us immediately, and we will assist in resolving the issue with the courier partner.

Please note: courier investigations may take a few days depending on the logistics company.

 Contact Us

For shipping enquiries, reach out to us:

Email: support@glowskinplug.com       

WhatsApp: 08038666125