Frequently Asked Questions
Do your products bleach the skin?
Absolutely not. Glow Skin Plug products brighten the skin safely by reducing dark spots, evening tone, and strengthening the skin barrier.
No bleaching agents. No hydroquinone (unless clearly stated on a treatment product).
Are your products safe for sensitive skin?
Yes. Our formulas are crafted with gentle, barrier-safe ingredients.
If your skin is extremely sensitive, we recommend starting slowly or doing a patch test.
How long before I see results?
Most customers start noticing improvements in:
• 2–4 weeks: glow, hydration, reduced dullness
• 6–12 weeks: visible reduction in dark spots, acne marks, uneven tone
Consistency is key.
Can I use your products while pregnant or breastfeeding?
Yes, except products containing: • retinoids • strong acids • certain brightening actives Send us a DM or WhatsApp for personalized guidance. Lagos: 3–5 days
How do I place an order?
Order directly on our website. Choose your product → Add to Cart → Checkout → Make payment → Your order is confirmed. days • Outside
Do you offer nationwide delivery?
Yes. We deliver to all states in Nigeria through trusted logistics partners.
Delivery timeframe:
• Lagos: 1–3 days
• Outside Lagos: 3–5 days
What skin type are your products suitable for?
All Glow Skin Plug products are formulated for:
• oily skin
• dry skin
• combination skin
• sensitive skin
• acne-prone skin
Do your products work for dark skin?
Absolutely. Our formulas enhance melanin glow, even tone, and improve texture without altering your natural shade.
Will my skin darken if I stop using the product?
No. Our products do not cause rebound darkening.
Your skin simply returns to its natural baseline if usage stops.
What if I react to a product?
Stop use immediately and contact us.
We’ll guide you and recommend safer alternatives.
Do you have return or exchange policies?
Yes — if your order arrives damaged or incorrect, contact us within 24–48 hours and we will resolve it.
How do I contact customer care?
WhatsApp: +2348038666125
Email: support@glowskinplug.com